# Small Business Box: Tenata

Run the business, not the paperwork. An AI operations agent, the books and the customer tools, set up on a Mac mini configured for your business and installed in it. It carries the administrative load, so the owner's time goes back to the quality of what they make, the customers they serve and the community they're part of.

## What's in the box
1. **The agent**: an always-on AI operations agent working inside a structured framework. It drafts replies and follow-ups, keeps track of what's open, remembers how you like things done, and stops wherever a person should decide.
2. **The books**: bank lines arrive through a bank feed service you authorize; rules and a private model on the box sort each one; nothing posts until you approve it. Your CPA gets clean, reviewed books.
3. **The customer suite**: contacts, online booking, e-signatures and website analytics on one suite; a booking lands on the right customer record.
4. **The machine**: a Mac mini configured for your business and installed on site, on your network.

## Off your plate
Sorting bank lines and receipts; booking back-and-forth; remembering who needs a call back; writing the same follow-up again; chasing paperwork for agreements; rebuilding the same monthly report.

## Back in your hands
The quality of what you make and serve; time with customers, face to face; showing up for your community; training and backing your people; the decisions only you can make.

## Your rules
- It suggests, then drafts, then acts only on steps it has already gotten right.
- Anything customer-facing, money-moving or hard to undo waits for a person.
- Your books are sorted by a model that runs on the box itself; your financial records stay in your business.
- Which AI models the agent uses is set with you at setup, including what stays local.
- Your books export in standard formats any time. Built on open-source foundations, so your data stays yours.

## Who it's for
Owner-led businesses: shops and boutiques, restaurants and cafés, studios and salons, trades and contractors, professional practices, nonprofits and associations.

## How it goes
1. A 30-minute call about where your hours go.
2. A one-page scope: what the box takes on first, what it costs, and what it should give back.
3. Install day: set up on site; bank feed service, calendar and email connected; contacts brought over.
4. It learns your way, earning more of the work as it gets it right.

No published price list. Help after setup is optional and quoted in writing first. Start: https://tenata.com/start/?need=box